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COLOR

Keep in mind that screens show colors in different shades. Product colors may vary slightly.

SHIPPING & HANDLING

We ship world-wide. A majority of our orders are processed within 3-4 business days with the exception of new releases, sales and holidays. Shipping costs are measured by weight/size, mailing location and shipping urgency. There are no mark-ups to shipping. There are three shipping levels: Standard (10 business days), Expedited (4 business days), and 2-Day (2 business days). Two-day and expedited shipping may not be available during peak times. Orders shipped to incorrectly submitted addresses are the responsibility of the buyer. We are unable to control how the product is handled by the carrier. If the order arrives damaged, please contact us within 48 hours so that we can do our due diligence to resolve the issue. Always verify the shipping address prior to checkout. In addition, if you pay by PayPal please note that orders will not ship until PayPal verifies that the payment is cleared. This often adds additional processing time to any orders placed through PayPal. Orders typically ship 3-4 days after orders are placed. Any delays will be notified to the buyer.

INTERNATIONAL ORDERS

International orders have extended shipping time and can take 6-8 weeks or longer. Import duties, taxes and other charges are not included in the product price or shipping of the item. Added international fees are the buyer’s responsibility. Check with the country’s customs office to to find the additional costs prior to purchasing. Typically ships with 3-4 days of order placed. Delays will be notified.

RETURNS & EXCHANGES

We will accept returns on unopened items within 7 days of receipt for a refund. Shipping is the responsibility of the buyer. Once the item(s) are received your refund will be processed within one billing cycle. Please include original invoice with your return. Used, opened, and/or final sale items cannot be returned.
 
DISCOUNT CODES
We do offer occasional discount codes, so be sure to join our email newsletter list to receive those codes. Any discount codes or promotions mentioned by third-parties may not apply.

THIRD-PARTY LINKS and Affiliates

Occasionally, we collaborate with third-party products or services. Third-party sites have their own privacy policies. Please be aware that we have no responsibility or liability linked with these sites. We would like to protect the integrity of our site. Please let us know if you feel one of these sites have violated our polices. Some of the links on this site are affiliate links. From time to time, we may earn commission through clicks or purchases made using that link.

PRIVACY & SECURITY

Our Privacy Policy describes how your personal information is collected, used, and shared when you visit our site.

PERSONAL INFORMATION WE COLLECT

When you visit the website, certain information about your device, your web browser, IP address, time zone, and cookies are automatically collected. Information is also collected about the individual web pages or products that you view, search you did on our site, and how you interacted with the website.

When items are purchased through the website we collect your name, billing address, shipping address, payment information, email address, and phone number.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use personal information to fulfill any orders placed through our website. The personal information allows us to communicate with you; screen for potential risk or fraud; and provide you with information or advertising about our products and/or services.

SHARING YOUR PERSONAL INFORMATION

We use third parties such as Shopify to help process our online sales. We also use Google Analytics to help us understand how our customers use our website.

We may also may be required share your information in response to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.

You can opt out of targeted advertising by:

    FACEBOOK - https://www.facebook.com/settings/?tab=ads

    GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK

We do not alter the data collection when we see the "Do Not Track" signal is issued from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Please use the contact us page to make your requests be known.

Please note that European residents' information is transferred outside of Europe to the United States.

DATA RETENTION

We will maintain order information on our records until you ask us to delete the information.

MINORS

The Site is not intended for individuals under the age of 15.

CHANGES

We reserve the right to update our privacy policy

CONTACT US

For more information about our privacy practices or any further questions please contact us at info@paperbaristas.com.

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